The DxDiag log (file extension: .txt) is a text document that is created by Microsoft's DirectX Diagnostic Tool, showing non-personalized information about the hardware and drivers of your system. The DxDiag log file helps our technical administration to identify whether the problem you encounter is happening due to incompatibilities or issues with certain hardware or driver components on your system. It is especially important with display or sound device issues, as it helps to identify the devices and their drivers easily.
How to Obtain your DxDiag Log
Obtaining the DxDiag log is fast and easy. Just perform the following steps:
1. Press 'Windows Key + R' to open Microsoft's Run function
2. Type in 'dxdiag' in the input field and click 'OK'.
3. The DirectX Diagnostic Tool opens in a new window. Wait for it to gather the necessary information.
4. When you are running a 32-bit (x86) version of Windows, click on "Save All Information..." and specify a directory and name to save the file.
5. When you are running a 64-bit (x64) version of Windows, first click on Run 64-bit DxDiag, then click on "Save All Information..." and specify a directory and name to save the file.
6. Attach the DxDiag log to your bug report.
